Carnival Cruise Lines
Greedy, Horrible Company

I talked to some Visitor Options Broker called Glenna at Carnival Cruise Lines, the greediest, many horrible organization I Have actually handled, about eliminating my sail. I'm a heir of the downed flight amount 1579 that crashed in to the Hudson River in January of 09. After I talked towards the Broker, I recommended her of the reality which I'd become really anxious about being up to speed the vessel when merely a week before it'd been stuck in the centre of the sea for 3 times. I informed her my tale and mentioned that I truly did not feel relaxed sailing following this event and he or she recommended me they might provide me my money-back but were likely to maintain $500 bucks like a fee. I had been surprised by this information and provided the justification that since I arranged thus early (nearly this past year) and got the very best price, there is a fee for eliminating. I thought it had been incredulous they have our cash and also have had it for nearly annually and therefore are declining to provide it back due to the fact I arranged early. I attempted to describe again my conditions, she set me on-hold (4 times overall) for over 5 units then returned to express they'd not renounce the fee. She stated she was speaking with the boss above her which was who had been saying no. She stated she'd prefer to aid but could not that was clearly lots of garbage.

I got really furious whilst the time advanced and our discussion deteriorated. Lastly, I advised her when she did not provide me all my money-back I'd contact my attorney, exactly the same one that displayed me around Airways within the accident. I expected her on her title and work name in addition to her boss and also the boss's title and handle. Our attorney is asking them today. I think it is uncommon that after their very own vessel continues to be divided for just two months, they're reluctant to return my cash since they do not wish to. It's absurd. Do not continue Carnival Cruise Lines.

Company: Carnival Cruise Lines
Country: USA
State: California
City: Los Angeles

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