Expedia
No cancellation

Traveling & Tourism

Reserved 4 night stay in a resort in Orange County, CA in Februray 2010. Oneday into my journey south, I acquired the concept my father died (friday). I first tried changing my reservation to 1 evening, but was advised no. I had been so angry, these were likely to cost me for that complete four evenings, and that I did not wish to remain there anymore, as my entire reason behind heading was to determine my father. I needed to return house and become with my loved ones within my suffering. I'd arranged my remains through Inexpensive E' Stay that will be another organization work by Expedia.com... Completely unsympathetic.

Therefore, should you guide by having an online organization, I Would rather use priceline.com, who one hour before my planned trip, nevertheless terminated my reservation that same-day when I told them of why I was rescheduling. Priceline didn't cost me-any additional costs, or provide mean problem with my motives.

I had been providing the reserved resort twenty four hours notice by trying to remain one-night, and changing my reservation, however they nevertheless stated they mightnot alter it along from 4 evenings to at least one... I wound up not remaining there at-all, and beginning home, remaining that night at another resort a few hours north.

Expedia calls were managed by poor-english-speaking indivduals, which were cool and rude. Never again! I'd to document a with my bank card organization, and claim within the telephone with Expedia concerning the costs per month later. I eventually relented to spending one-nightis stay, and obtaining a credit for that additional three.

Oh, and Inexpensive O'Stay is not all that inexpensive, whenever you spend the additional $30 scheduling charge they add-on the surface of the space costs...


Company: Expedia
Country: USA
State: Oregon
  <     >  

RELATED COMPLAINTS

Expedia
Stole my credit card

Expedia
No reservation

Priceline.com
Consumer overcharge!

Expedia
Bad experience

Expedia
Lied about reservation

Expedia
Incompetent representatives

Expedia / Hotels.com
Exactly what a horrible method to operate a business!

Expedia
Customer Service

Expedia
Hotel reservation

Expedia
Expedia Price Guarantee