Priceline, Priceline.com - Name Your Own Price
Flight Times Booked Opposite of Selected Morning and Evening Options

Was on Priceline.com as I have been before, I named my own price. Here is what I was asked. Date of departure. (dropdown menu) morning, afternoon or evening. I picked Morning

Picked my departure (on the way home) I picked evening from the drop down menu

Here is what I got:

1st flight - I wanted morning. It gave me 11.59pm (why did it ask me morning and give me 11.50pm

Returning flight: wanted evening. Gave me 5.59am

Are you kidding me... This was a joke. It gave the 110% complete opposite of what I asked. I then called priceline and told them I didn't want this and I would apply the money spent towards one of their regular flights. Nope. They wouldn't budge. I talked to 3 different reps.

I then called my credit card company to put a hold on the money... They did for 30 days and then it was charged again. Lost that case

Then I filed a complaint with the bbb. That was worthless. They stated that I initialed their so called contract. What does typing 2 letters really mean anyways. ARE YOU SERIOUS.

Bottom line: I asked to take the money I originally spent to be applied to another flight that was more expensive and through their regular site, and received a joke of a company customer service. Actually rude.

I WILL NOT stop here. I only added this in to fuel my fire. The attorney general is next.

Company: Priceline, Priceline.com - Name Your Own Price
Country: USA
State: Connecticut
City: Norwalk
Address: po box 5511
Site: priceline.com

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