Enterprise Rent-A-Car
Lied about whether cars were available to avoid honoring a $40 certificate sold by Discover Card. This happened online when I was trying to rent a car for pickup at the Enterprise location in the MKE

Enterprise's website said they had cars. Discover Card said that I could redeem $20 of cashback bonus and receive a $40 certificate for use at Enterprise, instead of receiving $20 cash. This seemed like a good deal, but it was not. On Discover's site, I found the code (DISCBB) to tell Enterprise's website that I am using one of the certificates (https://www.discovercard.com/cardmembersvcs/rewards/app/browsePartner? ModeCode=CP092), and it says that "No black out dates apply" (https://www.discovercard.com/cardmembersvcs/rewards/app/showAllPartnersTerms). However, when I try to reserve online with the code, it says that there are no cars; if I then start another browser window and do not mention the certificate, it says that there are cars. So they do have cars, just not for anyone using the $20/$40 thing. I though of calling on the phone, confirming that a car was available, and then saying, "oh wait, I have this certificate", but the rules for the Enterprise certificate require you to use a special phone number and say that you cannot use it at the regular phone number. So they know as soon as your dial. Clever.

Company: Enterprise Rent-A-Car
Country: USA
State: Wisconsin
City: Milwaukee
Address: 5300 SOUTH HOWELL AVENUE
Phone: 4142945880
Site: enterprise.com

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