Walt Disney World
No Refund

Disney doesn't have way to document a! They don't have ANY 800 amounts to contact them FOR JUST ABOUT ANY cause! The only real current email address I really could discover is for that boss Robert A. Iger...

Robert A. Iger,

Leader and President of the Walt Disney Organization

500 S. Buena Vista Neighborhood

Burbank, California 91521

Email: robert. A. Iger@disney.com

Mr. Robert Iger

This notice is regarding me and my wife’s a vacation in Disney World Dec 7. We'd pre-paid throughout the year even as we are on fixed-income and may not spend entirely at the same time. We'd pre-paid for complete seven-day remain within the playground using the complete meal program. We went with my child, boy-in law and grandson. We'd to create unique preparations for anyone to stick with my mom as she'd been coping with people for that previous 2 yrs because of Alzheimer’s illness. I'd several concerns about making her-but we truly required a rest and we'd a detailed household who agreed to stick with her for that week.

We'd concerns in the Place Century Resort from Sunday to Friday evening. Your park seats were for Monday through Friday. Mon we were within the Magic Kingdom and soon after lunchtime we obtained a cell phone from Linda our buddy who had been sticking with my mom stating she'd collapsed and was moved towards the er.By that night she'd been transferred to ICU in the clinic.

At that time my spouse and that I realized we'd to return home to become together with her. It had been too late to depart that nighttime and we didn’t wish to encounter an eight-hour push back again to Atlanta during the night. We stuffed and got our vehicle prepared so we're able to keep early the following day.in those days I had been not considering our concerns at Disney or even the cash we'd preserved to proceed. I had been really concerned about my mom and what had occurred to her. I had been so upset my spouse needed to inform the leading table we'd be looking at the following day.

After returning home we found mom had a swing and by all balances wouldn't recover. She was within the clinic until Sunday the 13 of Dec where period we'd to maneuver her to some Hospital care service. She died December 29.

Around three weeks approved and that I understood I had a need to contact Disney and obtain a reimbursement for the holiday. That’s once the headache began throughout. First points first, there's no 800-number to contact. I had been surprised. I'd to create all calls on my period! The very first person I talked to at YOUR scheduling assistance managed to get obvious that without holiday insurance I had been eligible for no reimbursement whatsoever. My spouse went total our paperwork as well as in the fine-print discovered it's therefore mentioned. After seeking a boss I had been provided a reimbursement of the remaing four evenings we didn't use. I had been obviously existed. Just after talking with still another boss was I provided a reimbursement of the dinner deal we'd leftover. I had been also informed I'd 3 months in the period we examined to get secondary moves towards the playground that we'd not employed. It'd been 3 months and fourteen days! Of the $1300 I'd pre-paid I obtained a $360 reimbursement. Our only regret isn't composing a notice faster. I had been simply too furious.

At this time over time I don’t anticipate something from you, I’m composing this to obtain it off my chest. I don’t actually anticipate an answer from you. When I am retired having a handicap my spouse worked part-time to create money so we're able to continue this journey simply to drop it. It simply makes me feel much better to obtain it written down! I've yet another thing to express and that's me and my spouse WOn't visit Disney planet again and that I can only just wish that the Disney World may oneday drain back to the swamp which it had been constructed from. Disney might have been my last selection of a business that will not need provided a reimbursement of these products and providers which we didn't use. I can't provide you with the balances we employed at that time when I processed all substance and files we'd. That’s how annoyed I was subsequently and today. I'll also never suggest to one to holiday at Disney globe or any Disney holiday resort or cruse.

My Regards

Tom Dees

2362 Ivy Crest Travel

Buford Georgia 30519-4469

770.945.3252

Jan 22

Tldees@bellsouth.net

Company: Walt Disney World
Country: USA
State: Florida
City: Orlando

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