Amtrak
Bad policy with very bad service

I don't protest frequently, but I'd be remiss basically did not create this following the method I've been handled by Amtrak. 2 yrs before my partner purchased me $200 worth of reward vouchers to vacation from OKC to Ft Worth. Weeks next, I came across I really could not pay these gift vouchers since we didn't possess a stop situated in OKC. This can be a silly plan to start with, why market records to people in the event that you cannot utilize them from your geographical area? Therefore, we ultimately reasoned using the organization to deliver us a $200 voucher. We'venot had the cash to vacation since my spouse dropped his work soon after that happened but I've been preserving the voucher. I needed to provide it like a present for my in laws for Holiday. I acquired it out simply to discover it's terminated. I named the organization to determine when there is something I really could do, actually obtaining only 50% of my cash back. After detailing the entire situation, I had been handled thus rudely I smashed into holes after I got off the telephone. Not just, was she unsympathetic to my issue but she was curt, impolite, and demeaning toward me.

Company: Amtrak
Country: USA

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