Super Motel 8
Bad business practice

Traveling & Tourism

On September 24 I soaked to some Website on the web named Trails.com to create a reservation to get a company visit to Fortuna, CA. Method ahead of time and inside the period needed, (24 hours) I named the Resort to tell them that I had a need to alter my period of appearance and starting, to some later day in March, because of conditions that wherever out-of my handle. The woman there with and Indian highlight reserved me for that later times in October. Again nicely ahead of time and inside the time period limit needed by TREMENDOUS RESORT 8, in Fortuna, I named again, since I have had a need to stop the reservation altogether. After I named the supervisor of the Resort, (The Woman using the Indian highlight) she explained that since I have had created the reservation on the web, she couldn't stop the reservation, that I'd to take the Paths.net site and stop the reservation there. And so I did. After I experimented with stop the reservation on the web, a note returned informing me that I really could not stop the reservation there both. After locating the e-mal handle of Trails.com I chose to deliver an individual e-mal to Trails.com to tell them that I had a need to stop the reservation I'd created at Super 8 Motel in Fortuna. The e-mail was delivered on October 9, and also the reservation was for July 13, plus they need just twenty four hours advance notice. Regardless of me seeking for that termination, the supervisor of the Resort cost my charge card $180.00.

After I contact the supervisor (the woman using the Indian feature. To describe that I'd can celled through Trails.com, the woman explained she'd not credit my charge card because it was a Trails.com problem. Trails.com guidance me they weren't accountable and also to contact the resort immediately. Therefore there-you own it I had been cost $180.00 by Super 8 Hotel, in Fortuna, for nothing. And also the Supervisor (The Woman using the Indian Highlight) stated that she'd not return the cost.


Company: Super Motel 8
Country: USA
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