Hilton
Hilton Best Rate Guarantee

I looked for a resort in Beijing and discovered a cheap Hilton offer at easyclicktravel.com. But, recalling the Most Effective Price Promise as marketed by Hilton, I arranged in a more costly price at Hilton.com after which declare the Promise.

Now some tips about what they published back again to me:

Thanks to take the full time to publish a state type regarding Your Greatest

Rates Guaranteed. We've examined your reservation and also the info

Available on www.easyclicktravel.com.

The reservation booked about the Hilton site was to get a MASTER BED GUESTROOM.

The reservation about the easyclicktravel.com was to get a Regular room type.

Thus, as previously mentioned within our terms in problems, your reservation isn't

Entitled to the Your Best Rates Guaranteed.

We understand that every visitor includes a choice when touring and we thanks for

Producing Hilton group of resorts your decision. We anticipate the

Chance to assist your potential travel requirements.

That's simply absurd - whenever you

Examine the web site of the Resort

Http://doubletree1. Hilton.com/en_US/dt/resort/BJSDTDI-Doubletree-by-Hilton-Beijing/accommodations. Do

You can observe they provide 3 space types: Guest Bedrooms, Fits and Government

Guest Suites. Therefore there cant be considered a distinction between your King Bed Guestroom

And also the Regular Guest-Room.

It's only a disgrace how they act against a faithful Platinum Respects Member! But

I'm not by yourself, whenever you browse the grievances at flyertalk for instance it

Appears like their regular business concept to refuse all statements.

I'm only really dissatisfied and certainly will remain elsewhere on my next visits:- (

Company: Hilton
Country: USA

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