Spirit Air
Missed Flight After Gate Staff Refused to Open Door
- 02-17-2009
- 7
In 2006 my wife and I planned a trip. We get to Ft Lauderdale airport and check in the baggage. We were a little late but still had time during boarding to get on the plane. By the time we get thru security they had just closed that door that leads to the plane. The plane was still sitting there. 2 workers at the gate refused to help us. All they had to do was call security to open the door and let us get on the plane. This 18 year old just sits down and ignores me. She just says to go to the ticket counter for help. Yea right with a 45 minute line there and another 30 minute wait for security I'm gonna walk back for help. So after 15 minutes of no help the plane backs out and takes off with our luggage.
Company: Spirit Air
Country: USA
State: Florida
City: Miramar
Address: Executive Dr