Holland America Crusie
Holland America Cruise Misleading advertising Ripoff

Holland America widely advertised 8 day cruises aboard the Feb. 17 sailing of the Westerdam for $899. This price was for a minimum category cabin with higher prices for higher categories. I booked a minimum category cabin through 11thhourvacations.com and authorized a charge against my credit card of $1812 for two passages for all charges including taxes and port charges.

Holland America assigned us to a minimum category cabin but billed my credit card for $2078. According to 11th hour vacations, the minimum category cabins advertised were sold out.

Although I am pursuing a refund for the overcharge from 11thhourvacations.com, I believe that Holland America has some responsibility for misleading advertising.

There are 13 minimum category cabins, out of a total of about 1000, on the Westerdam. If my minimum cabin was not one of those available at $899, there is a legitimate question as to how many, if any, were available at the advertised price.

Company: Holland America Crusie
Country: USA
State: New York
City: New York

  <     >