Holiday Inn
Worst stay eve

I booked 1 night at Holiday Inn Newark Airport, asked for two bed room. The front desk gave me the wrong room type and so I had to move 3 times with 4 cases and several bags.

Later at night, when I was trying to take a shower, the tub doesn't drain water! So, I asked for help. The answer came back to me that the worker got off time, and the staff was reluctant to change my room. And, it is 1 AM now. I don't want to change the room, all the suitcases were opened up!!!

It's too late, so I told them to give a discount when I check out tomorrow. They told me it got nothing to do with the money!!! Of course it does! I paid for the service but I don't get it!"Then that's not our problem."

Company: Holiday Inn
Country: USA
Site: ichotelsgroup.com

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