Westgate Lakes - Westgate Resorts
Repeated Untrue Statements at Timeshare Tour and Verbal Promises Not in Writing

Ok, I have to say that after 3 stays at Westgate Lakes I have yet to stay there when at least 3 lies weren't told. One example, last year we went on the timeshare tour and they said a waterpark would built by the end of the year and ready when we returned in 2008. This year - no sign of a waterpark and they claim it will be ready next year. They told my cousins that if they were owners they could check in any time. We arrived at 11am and were not able to check in until 4:15. They told us they wanted to meet with us to take a survey about our stay and make sure everything was ok. When I came down for the meeting they tried to take me on another time share tour. I told them I had already been and they left me there without a survey or anything. I could go on and on but they just lie and lie and lie constantly. If you go on the tour don't give them a penny. They try to get you to pay like $600 a month for 1 week a year. Maintenance fees are like $800 for the year alone. Why would you pay that when you can book online to stay there a week for less than $700??? They try to get you to pay $1295 to stay there one week. Give me a break! Don't fall for all their circle talk. It's a bunch of lies and they won't put any of the promises in writing.

When it is time to sign on the bottom line, they make verbal promises and say they will be honored, but don't let you write them in the contract. Fortunately I am an attorney and know better. They tried to tell me "We have to honor what we tell you. It doesn't have to be in writing. Just because you are an attorney you think that everything has to be in writing." It's sad that people actually fall for that. And I have yet to meet someone who could exchange as easily as they say. I met at least 5 people down there who said they tried to exchange at other locations but were told "We're all booked" even though expedia and other sites say the resorts have availability. If you bought here within the past week, read the cancellation clause - I believe you have 10 days to cancel in writing. You will regret it if you don't cancel! You can buy these things dirt cheap online. A guy down there offered to sell me his week for $3000, even though Westgate tried for $16,000 telling me that was a "special deal" and worked there way down to $8000 which they claimed was a "steal". Spare me!

Company: Westgate Lakes - Westgate Resorts
Country: USA
State: Florida
City: Orlando
Site: westgateresorts.com

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