ETour Travel
Bad Customer Service BAD!

I am really disappointed in their customer service. I called to cancel the orlando package and this girl just kept on throwing more and more offers at me. Can't they understand that when a customer wants to cancel, it MEANS that they want to cancel??!! I don't care if you extend the validity to 3 years, or that i get extra nights.

Plus, she put me on hold to have a supervisor "authorize" the cancellation. The supervisor never got on the phone. And when i said "Just cancel it", i was met with a prolonged silence—probably going through her notes as to what else she could throw at me.

Disappointed!

12345
vancouver, British Columbia
Canada

Company: ETour Travel
Country: USA
State: Florida
City: Orlando
Address: 3626 Quadrangle Blvd, Ste 400

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