Expedia.com
Issued invalid tickets, did not refund, 7 months now, lost 800 USD Internet

I bought tickets from Expedia.com over the web for two flights to Germany for a Condor flight (1300 USD). Expedia sends me the paper tickets to my home address and we go to the airport (paper tikets in hand). Condor says that these tickets are invalid and that I have to buy NEW ones, which cost me 2100 USD (since I am at the counter and my flight is leaving in 20 minutes). I have to take the last 2 seats in the plane. I call up Expedia.com for almost 7 months now (got case numbers, etc.), they keep on telling me I have to wait 12 months for any refunds, which is ridiculous. I am still (7 months later) waiting for any refund. I paid now 3400 USD for two tickets.

Company: Expedia.com
Country: USA

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