Freeway, Travel Agents Go Direct, Prism
Ripoff: $149 withdrawn from my bank account!
- 09-10-2006
- 7
I was contacted, like many of you by some lady from travel agents go direct and got me into trying out this $400 dollars offer of free money for flying or staying at hotels deal, just for trying out. I asked her why was this deal given to me, and she sais because I was a good customer of Bank of America. She said she needed my bank accounts numbers in order to confirm that I was the correct person that won this "incredible" package.
From that package all of the sudden she started sneacking some other things into me as BONUSES, for me to try out. So at the end I was told I would be sent three things to try out, and that the $400 bucks will be sent to me to keep, regardless if I want to cancel or not. Little did I know, I did get that Travel Angents go Direct package, which I called right away and cancelled (there's no $400 dollars given to you anyways, just discounts on certain amounts of spending on a ticket). And the other 2 packaged until this date, have not gotten anything. To my surprise, On friday, sept. 08-06, I saw a surprise of a $149.00 deductible from my checking account.
According to the customer service representative of Membership Service, was that I hadnt called to cancel, therefore they charged me. I was shocked, first and foremost because I never received THEIR package, and they blamed it on USPS. I was told to write a letter with my claim to get my refund. One guy told me to include the beginning and ending statement of where the deductible was done, and the second time I called they just told me to include a signature.
I will go tomorrow (Monday), and close my account, as Im afraid that they will charge me for the calling card that I have yet to receive, or any deductible.in the mean while, I will send a letter as well asking for my refund, and/or try to talk to my bank about hoping I can get my money back (they said they cant do anything since it was a paper check presented to them that had my authorization).
ANy guidance or help besides the ones I read are aprecciated.
Thank You.
Company: Freeway, Travel Agents Go Direct, Prism
Country: USA
State: Florida
City: Largo
Address: 2655 Ulmerton Suit 407