Floridaway - Prism
Ripoff

I am unsure how they received my bank account number. When talking to them on the phone, after receiving a letter in the mail, they said they talked to someone on the phone. This is a blatent lie, no one here accepts calls from telemarketers.

In the letter they said that unless I cancelled the account by May 30 my account would be charged $149. I called and cancelled on May 26. On May 31 my account was charged $149 anyway.

When calling the first time to get my money back, they stated that all I had to do was fax a copy of the bank statement with beginning and ending balance, with the withdraw on it. I blacked out all the personal information along with the account number and amounts. When they received this they said that the bank account had to be visible. With all the blacking out, accourding to them, the actual withdrawl was smeared by the fax machine. Faxing many things myself, I know this to be untrue.

The next phone call to them stated that they could do a gas card for $200, but they would send it in $20 incriments for the next 10 months. I refused and just wanted to get my money back. I was then directed to send a certified letter stating that I wanted my money back.

Prism just took the money from my account with no notification. I was able to get an photo copy of the cancelled virtual check, and called them immediately also. They also want a certified letter stating I want the money back.

This is such a hassle, not to mention the financial aspect. THEY ARE A SCAM.

Michael
Hicksville, Ohio
U.S.A.

Company: Floridaway - Prism
Country: USA
State: Florida
City: Largo
Address: 2655 Ulmerton Road
Phone: 8884888770

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