America West Airlines
Do not accept their future travel awards - they are worthless

Spent 2.5 hours on phone with them - 2 hours of it on hold - to eventually determine that the prices available when you book online (in which case you cannot use the future travel award) are invariably more than $200 less than the lowest fares offered when you call their reservation line. Therefore, a Future Travel Award of $200 is, effectively, worthless. You will not be informed of this, when you are asked to volunteer to be bumped from your flight in exchange for receiving the Future Travel Award.

SO, this is "false advertising", they are essentially asking you to give up your seat for zero consideration. It's lying, it's immoral, it's a scam.in my discussion with their Customer Relations Dept., they basically acknowledged this - I characterized their position as lying and immoral, and they did not deny it, nor did they make any attempt to find another way to provide me with considersation for having given up my seat.

Company: America West Airlines
Country: Afghanistan
State: Arizona
City: Phoenix
Address: 4000 E Sky Harbor Blvd
Phone: 8003632542

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