Mini Vacations
Refund promised on two occasions, never received

We originally booked travel with Mini Vacations for a trip to Las Vegas in December. Flight times were horrible and accomodations were equally bad. They offered to change our flight times for a fee. When doing research on own it was discovered that we could book flight and hotel cheaper than paying their fee. We called 813-769-4203 and cancelled our reservation with them on 10-24-05 with a Sherri. She told us we would receive our $100 deposit within 30 days. I then called again on 1-16-06 when refund was not received. I was referred to different phone # of 800-566-8281 and was told by a gentleman there that my refund would be received within 20 business days. Still no refund as of 3-6-06. Tried to call both phones #'s. One is disconnected and 2nd one states that all lines are busy, call back later.

I still have two travel certificates with this company, but obviously I'm not giving them any more money.

Robin & Forrest
DES MOINES, Iowa
U.S.A.

Company: Mini Vacations
Country: USA
State: Florida
City: TAMPA
Address: 3504 CRAGMONT DRIVE
Phone: 8005668281

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