Home Suite Home
Nasty Rooms, Cockroaches in rooms, no refunds, Impossible locate a manager Ripoff

I got a room at this hotel, and everything looked ok. I paid $185 up front plus $50 deposit. During the night, around 9pm one cockroach come out under the bed and I killed it.in about a half an hour, other 7 2-inches cockroaches came out from different places and started to climb the walls and furniture.

I called the emergency number, and a very unpleasant guy told me he couldnt do anything because the office was closed. I packed my stuff and left without being in the room for even 2 hours.

The next day I called and I asked for a full refund or a partial one. It took me 3 days to talk to a manager, and when I finally did, he told me he couldnt give me any refund because there were no refunds at all.

Company: Home Suite Home
Country: USA
State: Florida
City: Orlando
Address: East Colonial Drive
Phone: 4078961101

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