AVOK, Trip Mate Travel Insurance
AVOK Trip Mate Insurance will not reimburse as promised! Don't waste your money on the travel insurance! Ripoff

Our vacation to Canun Mexico was cancelled due to Hurricane Emily. We were told to stay in Chicago in case the flights were cleared to leave. We finally went home the next day. We felt secure since we had purchased the travel insurance.

Apple Vacations told us to file a claim with the insurance for our expenses incurred when our flight was delayed. After reviewing the pamphlet, Total Vacation Security Plan by AVOK, we came to the conclusion we had rightful reimbursment. Our travel agent told us that the insurance would not reimburse us because the flight did not commence. What? There was a Hurricane! We asked exactly what this "insurance" was for if not to protect our travel investment? That's really when we got the run around. Be very careful when spending the money to purchase this "protection plan."

Company: AVOK, Trip Mate Travel Insurance
Country: USA
State: Missouri
City: Kansas City
Address: 9225 Ward Parkwey Suite 200
Phone: 8008887292

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