Travelocity Travel Insurance
Don't buy their Travel Insurance

I am a journalist and often travel to different countries for my work. I was traveling to Pakistan for my work and I bought a ticket from Travelocity and purchased an additional Trip Insurance for $40. While purchasing the trip insurance the terms and conditions were not clear to me. The website simply said that if you need to cancel or modify your travel plans then purchase a travel insurance to pay for it. Two days before my date of travel there was a bomb blast in Islamabad and my project and my trip got delayed. Obviously I had to delay my flight. I delayed my flight without worrying too much because I had the travel insurance. When I contacted Travelocity and their Trip insurer later for a claim of my change fee - they simply denied my claim. They said that the travel insurance only covers medical emergencies or natural calamities. It does not cover delay of trip because of other reasons. While purchasing the travel insurance it wasn't clear that that's the only thing the insurance covers. I feel ripped off because now I have to bear my change fee. Terrorist attack is not something I had ever anticipated or planned for. My trip was delayed because of situations outside my control. Travelocity's refusal to pay my change fee is pure cheating. I am really angry. I hope somebody teaches a lesson to these evil insurance companies who simply steal people's money.

Company: Travelocity Travel Insurance
Country: USA
Site: travelocity.com

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