Thomas Hogan Travel - Laura Hildenbrandt, Outside Agent Manager
Advertised a turnkey business that was not what it seemed & then refused to refund my money., SC

Offer a turnkey travel agency package. After much research & asking a lot of questions, I decide to pay the fee. What I get for that money is NOT what I was told I'd receive. I believe they misrepresent their product.

They got very nasty when I wanted a refund of my fee. Laura Hildebrandt made everything into a personal attack. (she needs a psychiatrist). Anyway, she agreed to a full refund, but I never got a credit on my credit card.

I began a dispute of the charge. I then received a check from them, stopped the dispute & thought all was well.

Got a note from the bank last week that Laura had stopped payment on $399.00. I've been struggling ever since for a refund. She's now put the onus on the credit card company & said to refuse the charge. All they had to do was credit my account in the first place & we'd have been done a month ago.

I filed a complaint with BBB, asked Carlson Wagonlit for help & have gotten nowhere. I want the world to know about their deceptive practices a their mean spirited attitude. As far as I'm concerned they stole my money. Next, I'll go to the news media in Myrtle beach - Laura might want to take her picture off of their website... She'll be famous soon. What a travesty!

Company: Thomas Hogan Travel - Laura Hildenbrandt, Outside Agent Manager
Country: USA
State: South Carolina
City: Myrtle Beach
Address: 1801 Oak Street

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