Westgate Resorts
Charged $400 After Presentation, Told Income Did Not Qualify

I went to stay at Westgate Resorts in April. I had to attend a 90 minutes presentation and have an income of over $40,000 to qualify. My stay was for 3 or 4 nights for between $200 and $230 for the entire time period. I paid for the entire amount on my credit card. I qualified on both counts.

I went on the timeshare presentation and refuse to purchase a timeshare and the salesperson became upset and stated that I wasted his time. He brought in his manager to try and pressure me even more and I still refused. He then stated that I was free to go. I continued my vacation.

On today, August 15, I checked my bank statement and it showed that I was charged $400 by Westgate. I contacted them and they told me that I owe them $400 because I did not qualify because my income was only $32,000. I informed them that that was not true and sent them several months of my check stubs including the month of April. They still refuse to return my $400.

I contacted my bank and they are investigating, but I do not know what trick Westgate has up its sleeve. Anyone else had this problem with Westgate, please let me know immediately.

Company: Westgate Resorts
Country: USA
State: Florida
City: Orlando
Address: 5601 Windhover Drive
Phone: 8002184363

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