Rentalcars.com & alamo rental car london UK
Two deposits not refunded after six weeks and four weeks. - Car Rental

We rented a car from May 31 to June 15 - it was returned with no damage. The 500 pound (US $750) deposit that was demanded because we refused to pay the insurance (we have it covered on Visa) has not been refunded as promised after six weeks. A second rental from June 21 to June 27, one month later, also 500 pounds ($750) Ref. 290317605 has also not been refunded. We suspect a racket here and would like to know how to report this. We have emailed rentalcars.com and were told we have to wait another month for resolution. This is totally unacceptable.

Company: Rentalcars.com & alamo rental car london UK
Country: USA

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