AT&T Inc
Early Termination Fee After Poor Coverage in New Town

Telecommunications

I have had a contract with AT&T since June. When I moved to a different town, I began to have limited service. No service at my home, limited near for about a mile radius. Called customer service on two occasions, visited the Venice, FL retail store, replaced the phone on AT&T's advice through Apple thinking it might be a software issue to no avail. March 11 I finally was fed up and spoke with several reps including supervisors, etc. Letting me know I signed a contract for two years, and I had to pay the fee. I feel they have a contract with me to provide service. They claim they have no record of my calls (said the call was placed for other reasons) and therefore have no obligation to decrease or waive the fee. Be advised, AT&T has poor coverage. I will pay the fee and go elsewhere, but not without public complaints.


Company: AT&T Inc
Country: USA
SUBMIT A COMPLAINT
  <     >  

RELATED COMPLAINTS

T-Mobile USA
Early Termination Fee Charged Without Any Signed Contract

T-Mobile USA Inc
Switched to new 2-year contract instead of cancelling without ETF

T-mobile Tmobile
Refused to cancel contract even though they can not provide service where I live

Nextel Communications
Ripoff poor coverage want 400.00 early termination

Earthlink
Net Fraudulant Ripoff Charge Set-up New Contract with out my knowledge Bogus Early Termination Fee

Alltel Wireless
Early termination fee

Adt
Exorbitant termination fee, no prior knowledge of amount

T-Mobile
Early Termination Fee Kept Despite Failed Emergency Call and Poor Service

T-Mobile
Early Termination Fee Charged After Contract Wrongly Renewed

T mobile
No coverage at home, replacement phone no help, contract extension required

SUBMIT A COMPLAINT