Mtn
Account charges and call limit incorrect

My Buddy Jean Pierre has included a phone restriction on his cellphone of the R150.00 but his mobile phone bill found over R5000.00 directly after we directed MTN to dam the telephone on R150 and which we obtained a guide quantity 56368687 distributed by their call-centre specifically Penwell Diale. How are we ready to form this consideration out if no body gets back. We've submitted emails to MTNS e-mail details and also to day had no reaction. That is undesirable. Please assist us to form this out. MTN actually called my buddy to see him that his was hasbeen blocked because of the the consideration whole but soon after he could create a telephone call to my mom. Should you telephone MTN and have them exactly what the phone restriction is about the mobile phone they'll state R150 as required but how can a merchant account get from R150 to over R5000 after which they state that their phone restriction isn't correct, R200 might have been appropriate but over R5000 is undesirable. My buddy nevertheless makes paynments of R200 monthly to ensure that MTN cannot change and state he didn't make funds. Myself and my mom submitted a notice to MTN that my buddy offered us authorization to inquire on hius consideration but nonetheless we're prohibited to inquire and aid.

Company: Mtn
Country: USA

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