Skype
Billing

Unbelievable that a technology company can't perform a simple business transaction.

My credit card company sent me a new credit card number because of a

Potential security compromise. As a result, this required the merchants

Of recurring charges on this card to be notified so there could be a

Valid number.

When I tried to change my credit card number for my Skype Unlimited, I was told I couldn't do that, and that I would have to cancel my subscription and make a new purchase. Really stupid. Worse is that my old rate of $9.95 per month will now go up to $12.95 per month. Hmmm...

When I asked for help to make this simple change, I was just stiff armed and some idiot just parroted back policy.

This does notseem right at all... Most companies allow for changes in credit card

Information, especially for recurring charges, and DON'T force the

Customer to make a new purchase.

I'm going to be looking at other options now... Sleazebags!

Company: Skype
Country: USA
State: California
City: San Jose
Site: skype.com

  <     >