Voipwise
Voipwise closed my account after I purchased credit
- 01-04-2010
- 0
I had been using voip smart for around 12 months. IT worked for that first weeks, but later they began receiving me for allegedly free calls. They claim on the site they've the best to cost the calls once they exceed the fiar use plan. Hovewer they never tell what's the regular restriction or monthy for this Y... ing reasonable use period.
Anyhow long story small, I chose to shut my consideration, and completed the shape, however they did nothing. I am talking about, Our bill was available therefore, I chose to maintain it. I acquired a contact following the final demand stating "we've gotten your statement. Thanks for calling Customer Services. We shall try to respond the moment feasible must a customised solution be required."
Then I bought credit to be able to call my familiy, Nevertheless they charged me despite the fact that I simply purchased credit and created the phone call.
Moreover, they shut my consideration each morning. They didn't take care of the credit I purchased 6-hour before, they didn't bother to create a verification.
I purchased credit after I load the the consideration near type. Our account wasn't shut all night when I purchased fresh credit, they shut my bill.
VoipWise has got the toughest wervice actually, they don't answer my emails, they are doing nothing about my issue.
Company: Voipwise
Country: USA