Hollister CO
Stole my money

Shops, Products, Services

After purchasing and getting a wide range of apparel, I observed one top was clearly not worth what I Would invested. I approached customer support who politely sent me to deliver them back plus they allows an change, refund credit, etc. I decided to simply perform a credit reimbursement. Nevertheless, I recognized the card I Would used-to create the purchase was no-good since that consideration was shut. I advised them of the before they prepared my return. Soon after, I obtained a contact stating that they were likely to credit my consideration; they'd acquired them. Whoa... Delay?!? Credit as to the consideration? Can not you send me a check? Our bill was shut, recall?

I called customer support again who stated "Whoops, not our problem. We can not approach a credit or permit an change since you are not ready to make use of exactly the same cost process." Really? Therefore, you simply created me deliver back a-shirt and also you wont provide my money-back? You actually only took money from me.

They Will Have sent numerous emails stating I have to contact my lender (that we did and they stated they cannot do something since the consideration is shut and also the resources were refused).

Hollister said they're educated at boss degree plus they can't help me. Therefore, they got my cash, they got my top, and notice I stay. I believe case must be started from this organization.


Company: Hollister CO
Country: USA
  <     >  

RELATED COMPLAINTS

ProActive
Refuses to refund money for product sent back

Bank of America
Account closed and charged

Bank of America
Closed Credit Card Account

Hollister
Hollister does not cooperate when you have a problem with clothing even though their name is right on it

US Bank
Fees on a closed account

Hollister
Bad customer service

Straiex stretch mark cream
Fraud/con

Fifth Third Bank
Them taking our money "FEES"

Salute Visa
Outrageous Scam

Capital One
Fraud and scam