AT&T / U-Verse
Terrible Product & Customer Service

Term towards the smart: PREVENT AT&T U VERSE WHATSOEVER PRICE! It's really attractive because of the cost and bundled deal, but you'll be sorry should you drop for this. They appear to be investing a great deal on marketing - possibly to try and substitute the customers-they are dropping because of there horrible item and customer support. So long as they are able to get new clients through marketing in a higher price than clients falling, they're not involved assisting current clients who've difficulties with their item - This Can Be A reality, of course if you're with this panel scanning this it's possibly too late - since you are most likely already ticked at them. I've personally lost a large number of hours of my time-on the telephone together troubleshooting THEIR PROBLEMS plus they do not appear to treatment, and wont plan repair support. Our particular criticism nowadays is concerning the Television support digitizing and cold (this is actually the next period in about six months), and attempting to resolve the issue by having an automatic speech software within the telephone. Prevent the product for just one basic cause: as it pertains to customer support AT&T u verse has determined that their period is a lot more useful than yours, which you'll spend at least 2 hours of your energy to obtain 10 moments of REAL effective, problem-solving aid from their website.

Company: AT&T / U-Verse
Country: USA
State: California
City: Bakersfield

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