Cbeyond
Avoid them like plague

We recently released an advertisement strategy regarding a tv professional plus some print advertisements. We desired to produce a "minisite" or subdomain with unique information associated with the function being marketed (like sale. Ourwebsite.com). Your web-designer talked to cBeyond, given that they supply our website hosting, plus they stated that it had been feasible to create it-up. Nevertheless, times prior to the business was set-to be broadcast, once the custom visited submit the minisite, we discovered the actual reality - that cBeyond "hasn't and doesn't presently service subdomains or multiple areas on any hosting goods".

Your web-master/custom informed them to INSTANTLY alter our nameservers around on our site, to ensure that we're able to rapidly move to some other hosting organization who (like 99.999% of hosts) helps subdomains. The program might have preserved us from losing hundreds about the advertisement strategy, aside from one issue: despite the fact that our web-master named them three times, on 3 various sequential nights, seeking the change be produced (the very first time to demand, the 2nd two times to verify that it had been running), the guru "specialists" at cBeyond transformed the "incorrect environment". We waited and waited for that migration to-go through, plus they kept stating that it had been still running... Lastly, the night time prior to the Television advertisements were planned to prevent broadcast, we discovered the reality - they hadnot actually actually began the migration within the first place. From the period they really began the procedure, it had been too late.

CBeyond's incompetency price people over $50,000 in advertising, because none of the audiences of the advertisement could access it the web site it had been advertising! To top it all down, whenever we talked to some "boss" following the reality, their only reaction was "that is an unfortunate change of occasions, but there is nothing we are able to do about this". THAT IS IT! Not really an offer to provide us some credit on our rip off, expensive $2,000/month telephone bill.

Prevent cbeyond such as the black trouble.

Company: Cbeyond
Country: USA

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