AT&T Uverse
Customer Service

For three months I have tried to get AT&T to give me a bundled price for their Uverse services. They kept telling me it wasn't available in my neighborhood despite the fact that several neighbors, including my next-door-neighbor, who shares the same phone/cable hook-up that goes to my house has Uverse. Finally, they gave me a bundled price and said they would have to get back to me after they determined if I was able to hook-up to Uverse. They never called back. I called them (for the 5th time) and after answering all their questions and pushing all the righ buttons (for the 5th time), I was finally told I could order Uverse services, but this time the quote was 20% higher than the quote of just one week earlier. Not only is AT&T's customer service horrible, but their prices are excessive when compared with their competitors. Stay away from AT&T, assuming you can even get service, you will be paying too much for it.

Company: AT&T Uverse
Country: USA
State: Georgia
City: Atlanta

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