Verizon FIOS
Scam and cheating

To begin with, I wasn't educated with a Dale Mabry Verizon worker that my condo was not really capable to obtain Verizon Fios Television, therefore the evening of my visit, An Immediate TV worker turned up and generously advised us this occurs FREQUENTLY where Verizon has not educated the customer they'd get Immediate TV alternatively - yes: a meal. Used to do not need this thus likely to VERIZON.

And So I had been dissatisfied using the fraud and also the proven fact that I'd need to make use of a meal. Used to donot need this and so I named Verizon to stop. They stated I Would also need to contact Direct TV straight to stop that. I did so so despite the fact that Strong TV consequently informed me Verizon might and really should do that termination, however they went forward and finished that for me personally.

Per month later I obtained a telephone bill from verizon. My partner named to ensure it had been ended and also to advise them we previously did this. Somebody told him 'it's going to all be studied care of'

Nicely, 2 weeks later we get ANOTHER statement declaring I owe $288 bucks for that telephone support that people never actually blocked a telephone into. After waiting on-hold for 45 units and being transferred to 3 various divisions, I talked towards the 3rd shift supervisor who was ineffective and just introduced me to shouting and thus much disappointment since she stated my sweetheart was not authorized so he could not make modifications, though I believe a-27 year-old guy might comprehend if somebody told him 'you are not approved'. I'd have instantly named afterwards and looked after it. The only real answer I got out-of her was to ultimately stop it and include him on just in case he had a need to follow-up.

He visited the particular shop we initially visited plus they stated he really was not a certified person nevertheless. So that they achieved NOTHING. I will have to contact AGAIN and delay on-hold all night (also poor all of US function throughout the day plus they choose to not need normal supervisors on during these hours I have time for you to contact them) to ensure they do not cost me for this.

Not once did a Verizon technology emerge to my condo, and never once did I purchase and plug-in a telephone to make use of, which despite the fact that they stated they mightnot I understand they are able to monitor and find out what, if any, telephone calls were created. Therefore there's NOTHING I ought to be billed for. I'll spend another person to ensure I actually donot need to spend Verizon's costs since the theory is really all messed up and wrong. Don't find entangled with this particular rip off of the support!!!

Company: Verizon FIOS
Country: USA
Site: verizon.com

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