Verizon FIOS
Terrible experience

We signed a 2 year contract with verizon fios updated our internet all to receive a $200.00 gift card from American Express. The salesman told us to wait a couple of the months for the offer to take effect. We did not receive the card after 2 months, I called verizon and asked about it and was told that they have no record of us at American express and the offer had expired there was nothing they could do about it now. I have talked to them a few times with no results. I feel that if you have a signed contract that you have to honor they in turn should honor it also.

Company: Verizon FIOS
Country: USA
Site: verizon.com

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