Mediacom
Internet/Phone Service

So here I am... Again... Without phone service. It has been out for 6 hours now. When I went to a local pay phone, I got a busy signal all three times I tried to call as I stood in the rain. I went home and sent email which was answered with an auto reply. Eventually, after several emails, I got an email that indicated they would send my problem to the correct department to get the problem fixed. This is not the first time this has happened.in fact, it happens about once a month right along with losing my internet about once a month. This all started as soon as my first year was over and my rates went up. Go figure... More money for less service. How insane is that?

Company: Mediacom
Country: USA

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