Vonage
Advertisement support and incorrect costs

I'd vonage telephone support to get a month. I'd to stop the support since there have been many times the telephone support didn't function. Used to do not understand they cost on my charge card automatially. Based on Vonage, I owe them costs of disconnection charge and eqipment restoration charge since I went over per month free interval. I'd employed vonage telephone support from February 21 to March 18. But I had been noticed that my vonage bill began in the evening I named and closed about the strategy, that was February 11. I'd to truly have a modam to make use of the telephone support.in my opinion I acquired the modam on February 20 or 21.

1. Used to do not understand they instantly cost on my charge card

2. I didnot understand there is disconnection charge.

3. Used to do not understand they cost the support before I established the telephone line-in my home.

4. Could it be authorized to make use of additional firm's web to make use of telephone support?

Company: Vonage
Country: USA
Site: vonage.com

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