BellSouth
Poor customer service

Telecommunications

I recently applied for phone services with bellsouth, however I was told that I needed to make a deposit and then call back with a receipt number. I did this and instead of the rep being honst he put me through change after change and a long amount of hold time and then came back and said it would be take care of. I called back on the next day to see when my services would be connected and of course after being placed on hold for several minutes I was told either that night at midnight but for sure on friday at midnight. Well Saturday came and still no phone service I called BS once again and was told that I could not get services until the 17th of September, this is very poor customer service.


Company: BellSouth
Country: USA
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