Ncic
Fraud

DO NOT USE phones operated by NCIC OPERATOR SERVICE that accept credit cards (Union Station, Chicago IL).

You will be billed a flat "connection charge" of about $10, regardless of whether you call across the street or across the country.

The phones have a misleading display which reads 4 minutes for $1.00, which applies to coin calls only.

The credit card charges are not clearly posted.

I had no change so I had to use my credit card (thinking it would cost a buck or two), and called my wife for under 2 minutes (30 miles away). The cost was well over $10. When I called customer service, they completely defended their misleading business practice of not clearly posting connection charges, and did not offer me any kind of refund or credit (minus the actual per-minute usage charge, of course). I would expect a professional company to charge a "reasonable" amount for a local-toll call of under 2 minutes, not over $10.

What an absolute disgusting rip-off.

Company: Ncic
Country: USA
Site: ncic.com

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