Verizon FIOS
Additional Biling

Telecommunications

We signed up for Verizon fios hdtv service from a door to door sales rep. He explained all of the details of the hdtv reception, channels and details of the channels we would receive. When we got our first bill, it was 20% over the cost stated on the sales ticket. When i called, they said the overage was for equipment needed to receive the hdtv signal. We are a victim of bait and switch, they now claim we must pay or incur a break up fee of $200 because of the contract. Deception down the line, you would have to be an engineer to decode the sales pitch and avoid this trap. You have been warned.


Company: Verizon FIOS
Country: USA
State: Pennsylvania
City: Pittsburgh
  <     >  

RELATED COMPLAINTS

Verizon fios
Verizon fios review - Fios TV, internet package

Verizon
Verizon is unresponsive and infuriating - Fios Customer Service

Verizon
Door to door - Fios

Verizon Fios
Verizon fios sales team promises gift cards and does not follow through

Wireless Communications And Verizon Wireless
Verizon guarenteed me that if I moved to a new address where fios was not avaiable, My contract would be voided

Verizon Fios
Consumer Report

Verizon FIOS, Collections
Excessive charges

Verizon fios
Dirty sales tactics - Fios TV, internet package

Verizon fios
Door to door harassment - fios tv/service

Verizon fios
Dirty sales tactic - Fios TV, internet package