COX Communications
Support and billing fraud

The next criticism regards nuisance probable deceptive payment and risks, and rejection to create preservation and repairs.

We're aware that some issues might occur concerning the article storm problems, but around this day, the issues and reasons aren't any longer appropriate.

THAT since October we've experimented with contact COX by e-mail, phone, and published communication to possess to possess Cable Television company repaired back again to regular. That on these events efforts were produced by phone delay period without talking to a consultant varied to more than 50 units. Numerous emails were sent without reaction to the Newest Orleans Customer Support office generally, or efforts to fix the issues. Characters ripped towards the New Orleans workplace and published towards the Headquarters have now been overlooked, and never answered too.

The onetime link was designed to the Newest Orleans Customer Support office I had been guaranteed the support could be reinstated back again to regular within eight (7) times. Which a credit to my consideration could be released for that on the cost of month. The fix, or the credit was actually finished.

THAT in late November I had been approached climax by COX Customer Support by phone and recommended that the technology consultant could be at my house with in per week. Which a credit to my account of 1 month could be designed to impending extra breaks for lack of support, and my consideration.

THAT in late November a subject specialist climax came and recommend until such period the exterior service container might be changed, repaired, and also the cables replaced and repaired, there is nothing he might do to repair, or correct the increasing loss of support. The container that is exterior needed to be set by another office specialist. Around this day, there has been no breaks, repair of support, and no repairs to my bill.

THAT COX remains to frighten, jeopardize, and proceeds in its deceptive billing methods.

LOGICAL for not calling state companies for La contain simply: COX has immediate contacts using the Mayor of New Orleans Ray Nagin, who's the previous boss of COX. That COX is just a large factor to strategy resources that are particular, for regional and condition authorities. That neither the Newest Orleans Service Fee, or an activity will be taken by Their State Government or guard the customer regarding particular organizations which are preferred.

Company: COX Communications
Country: USA

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