ESports Entertainment
ESEA Paid Service with HORRID Customer Relations, Lack of Competent Managing Skills, Money Scam

This is a brief report.

I apologize for the mass e-mails you have received from me. But if action isn't taken then I'm afraid ESports Entertainment just lost apotential client. Eric is your companies customer relations? I thinkyou should reconsider that choice. But hey, that's just my opinion. Here's the e-mail he sent me:

“You will not receive an apology, an unban, or your karma back. Don't advertise on our forums, I believe I made that perfectly clear, let youoff with a warning (we usually ban on sight), and you proceeded to argue. Ifind THAT unacceptable, which is why you're banned now! In conclusion, pleasesee this thesaurus.com link where you can find synonyms (that means they mean the same thing!) to the word "advertising", oneof which is, surprisingly, "promote"! Http://thesaurus.com/browse/advertising”.

As a customer of ESEA, I am very upset that the CUSTOMERRELATIONS sent me that kind of e-mail. It's full of attitude and unnecessarycontent that is EXTREMELY unprofessional and shows how childish this man is. That's not very businesslike, and draws concern. But I'm not just a customer, I'm also a client. And the fact that the CUSTOMER RELATIONS sent me thate-mail makes me want to never think about doing business with this companyagain.

Here is my reply to his e-mail:

“First off, no warning wasgiven. I did not receive anything from you stating I had been “warned”. Youalso stated that you banned me for arguing? Last time I checked you can't bebanned for arguing. I deserved the right to know why I was banned, and if youdidn't want to discuss it then that shows your lack of people skills Eric. I willtalk to Craig tomorrow about this, we'll see what his opinion is. It's not likeI linked it to a product page where you can buy the drink, or even my websitefor that matter. I linked a FAN PAGE on FACEBOOK. ESports Entertainment mayhave just lost a potential client because of you. What do you think they willsay about that? If they don't take action, then I don't even want to dobusiness with them. You're supposed to take care of clients, not ban them andbe discourteous. If you had a problem with me, or anything I said, you shouldhave private messaged me like an adult Eric. But instead you resort to abusingyour power and ban me. I've heard a lot of negative things about you, but Inever thought I would see it happen. You're the CustomerRelations? That is immensely disappointing. Seeing how you talk to people andtreat people tells me you need to learn people skills, best of luck to you withaccomplishing that.”

I believe I made valid points. He never gave me a warning (asimple PM would have sufficed) and he banned me for arguing? We're not 15 yearsold, we can talk about situations like adults and resolve them. But without awarning, or hesitation, he banned me. Craig I truly do want to do business withyou guys, because I believe we can have a mutually beneficial relationship. Butif you don't take action and solve this…then I'm going to have to hang thetowel up.

I hope you run your company better than Eric Wallace runsCustomer Relations.

ESEA charges $6/month and $5 for a "League Fee". They have now taken my money, and banned me for "arguing"? That is stealing my money, and I'm not happy about it. This is not the first time this has happened, they do is ALL DAY EVERY DAY and get away with it. Something needs to be done, but what...

Company: ESports Entertainment
Country: USA
State: New York
City: Commack
Address: 62 Rensselaer Drive
Phone: 6318045253
Site: esea.net

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