ABC Financial
Unable to cancel membership

My son joined Gold's Gym here in town. He told them he would be moving to another state to attend college and they assured us the membership was transferable. When he moved to SC he found that it was NOT transferable and he had to join the Gold's there. His contract stated that he could cancel if he moved more than 50 miles away. We submitted the required documentation several times to ABC Financial and each time they tell us there is something wrong with the documentation. I have been paying on a gym membership that nobody is using, they have refused to honor the out-clause in the contract, and they keep telling me that I have to send new documentation. Unbelievable.

Once again we sent verification showing his name on a lease in SC. They told us it was a bank document and not the lease and they wouldn't accept it and are now sending - again - a list of acceptable documentation for use in cancelling membership. I personally belong to another gym in town and have never, never had anything but above-board, honest dealings with them. I've been with them for years. Gold's Gym and their financial company ABC Financial, on the other hand, are non-responsive and continue to give us the run-around.

Company: ABC Financial
Country: USA
State: Virginia

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