Mat Monster
Unauthorise charges

Extended and anoying account.

I hav put purchase online using matmonster.com. I've requested wrestling shoes for my buddy he's a proffesional wrestler. I Needed to please him and make him a little more happier he then is. Well I've positioned purchase on 24th of oct. Supplying matmonster.com is online shop and appeared to be respected, I had been greatly certain the shouldn't be considered a challenge. Four times choose to go since I have have positioned purchase online with no one approached me about products were sent or atleast verify about purchase approval or every other result. I had been quied amazed when when about the 11th of Novemver 2009 I've obtained an email where matmonster.com worker was apologising for trouble and askign me to pay for additional for shipping as their delivery price wasn't determined corect from the beginning. I've considered reasonable enough. I'll pay fair quantity additional simply to get wrestling shoes promptly before opposition my buddy were going to occur in. And So I have established the additional cost. Our banking account was billed same-day 11th of Nov. Subsequently about the 18th of December I've obtained an email from matmonster.com stating evidently first-order can't be delivered towards the tackle diverse from payment. I had been gutted. I keep in GB and my buddy in Ukraine. What's the purpose for me personally to obtain wrestling shoes shiped to my house address in GB when it had been something special for my buddy plus delays additionally... I've responded to amtmonster.com client services requesting them to cancell the purchase when I am verry disappointed with such solutions. Demand to stop purchase and reimbursement money I've delivered same-day 18th of November. Additionally I've obtained and email from matmonster client providers stating product I've requested has gone out of inventory and never due till December 24th and later January. First I've believed it's online froudsters. However realized it's the way in which matmonster chose to conduct business with me. Despite the fact that I've requested to cancell the purchase... About the 20th of December I've obtained an email from matmonster client solutions again confirming they'll return cash within 4 business days as my charge card (consideration) enables such dealings. About the 24th of December I've obtained another email from matmonster.com client solutions apologising for delays in reimbursement. About the 26th I've delivered a memory about money-not being repaid in my experience by however, despite the fact that 4 business days went. Subsequently about the 27th another email from matmonster.com client providers requesting me to hold back until 3rd of December. All of the email I've obtained from matmonster was undersigned by different brands. When I've named requesting to to keep in touch with the particular individual, I had been informed not at work. To tell the truth I'm exhausted today. Please recommend what authorized steps I will consider, and who governes such online providers. Like a proof I've emails held. May add upon demand if recommend and aid offered.

Type Regrads,

Andriy

Company: Mat Monster
Country: USA
State: Missouri
City: Kansas
Site: matmonster.com

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