AirSplat
Horrible customer support

Sports

Horrible customer support. When you have any issues associated with defective product they attempt to use you along using the run around before you quit. I obtained a deteriorating weapon, right from the container a few months before also it nevertheless hasn't been solved. They devote times receiving back, after which spoon-feed you concerns, that have been already responded, one at the same time to evidently pull the procedure on.

Our weapon remains to flame in car despite he induce is launched and returns to he regular place. I request an upgraded, months pass without any reaction. Carefully they respond whats the issue! 4 days later they claim you have to not be working it correctly. I keep these things contact me, no reaction. 5 days later they accept get the weapon.

Sixapproximately months pass and also the weapon results. Same weapon, same problem right from the today broken container, with no notice or comments. Additional time passes, they react that its owner problem. I say I've several airsoft weapons, I've disassembled them-and created repairs in my own equipment store and understand what I'm doing. They state our technology did not find something wrong. I request a return.

Additional time passes, they claim no since I initially requested for an exchange. And so I again state, then trade it. More times pass plus they claim no trade since our technology did not find something wrong withit

So it's a few months with no handle. I'll never conduct business together again. I actually do lots of business on line which may be the toughest I've identified for assistance. For this reason I'm processing this statement, calling my charge card organization, the BBB, delivering a notice towards the operator, and distributing the term to remain away.

Interesting thing is they've dropped twelve purchases in my own region due to the method they're managing this problem, much more of the reduction then simply changing the weapon from the beginning. And businesses wonder why each goes under after evidently beginning so great - go figure.


Company: AirSplat
Country: USA
Site: airsplat.com
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