Hot Tub Works
Del. Date changed four times, customer service hangs up on me

Ordered hot tub cover july 19, i was told it would be shipped aug, 5. Called aug 15 was told they had equip. Failure. Credit card billed 7-20. Called again aug15 told it would arrive aug 20. Called again aug26. Customer service hung up on me when i asked them where my friggen cover was. Called back, was given the old run around, kept me on hold forever. Was told would receive cover sept. 5 never came. Called local carrier sept 11 promised del. The 12th never came. They called the15th said be here the17th showed up the18th with no receipt, and no warranty info. I guess i'm on my own.

Company: Hot Tub Works
Country: USA
State: California
City: Richmond
Address: 2343 Welcome Ave

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