Lifetime Fitness
Deceptive membership consultation. Hidden fees and added fees

Before signing up I was not told about how the company tried desperately to tack on any fee they could. I complained and they said that was their policy. I was in an accident and unable to go in to work out. I asked to temporarily suspend my account and was told I could pay an $8.00 associates fee per month but would still have to pay a re-sign up fee to continue working out. The Sign up fees range from $100.00 to $400.00 and the monthly rates are $60.00. Not to mention all the "extras". I was promised all this stuff like a personal trainer and never got one.

I had not worked out there for almost a year thinking I would be back on my feet sooner than later. I felt it was cold and callous for them to not see my point of view. I feel lied to and now they are charging me for two months to quit the gym. I kept getting moved from one manager to another "important" manager made to wait just to hear a broken record of what I had just heard. The corporate office was of no help either.

I was under the impression that the customer mattered in todays economy. Companies cry they don"t make any money but they treat people like crap. I was definately decieved from day one I was promised the moon and given nothing but an empty bank account. If you can help that would be great.

Company: Lifetime Fitness
Country: USA
State: Michigan
City: Shelby Twp
Address: Lakeside Blvd. North

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