Alpha Products International, X-treme Scooters
Scam: damaged scooters, no refunds, told to get a hammer & paint
- 02-10-2007
- 15
I purchased two X-140 X-treme scooters for my children for Christmas. Both arrived dented and scratched, one had some rust, and both were covered in grease and a mysterious white substance.
I reported the damages immediately and have been trying to get a full refund, but API/X-treme Scooters has told me to get a hammer to fix the dents, and to purchase model paint to fix the scratches (I'm not kidding—I have this in writing).
I am in contact with other dissatisfied customers, and we are considering a class action lawsuit against API/X-treme Scooters.
Company: Alpha Products International, X-treme Scooters
Country: USA
State: Iowa
City: Newton
Address: 910 North 19th Ave. East