Better Golf Today
Demo Golf Club Return Authorization Delay Tactics Ripoff

I was contacted by a representative of Better Golf Today (Mark Stevens 1-800-841-8466) and asked if I would demo some fairway woods. The demo period was to be 45 days and the charge for the clubs $420.00. I agreed to the demo and received the clubs. I tried the clubs (3,5, 7 woods) for two weeks and decided that I did not like them.

Now, according to the return policy, I was suppose to call the 1-800 number (1-800-505-1719) and request a Return Authorization Number that must appear on the box in which the clubs are returned.

The problem is that I have called this number several times for a return authorization number (first call I belive was 11/14) and to date, I have not recieved a Return Authorization number.

The 1-800-505-1719 is supposedly the ordering center and they claim that they have no direct number for customer service or any name that they can give me.

I recieved one email from service@bettergolftoday.com telling me what my Invoice Number was but no Return Authorization was included.

I believe that they are intentionally not providing this number so that they can say I did not return the clubs in time.

Company: Better Golf Today
Country: USA
State: South Carolina
City: Anderson
Address: 3300 N. Main Suite D
Phone: 8005051719

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