RC Willey
RC Willey taking advantage of Customers

Aid for that customer, I'd like it acknowledged how RC Willey Of Vegas treats their customer’s. I bought a brand new fridge six months before. I also provide something guarantee for 12 months. I bought the fridge in February which is today December. Per month after buying it The fridge didn’t function correctly. It'd not maintain chilly and that I was dropping lots of food. It's been six months and fridge continues to be not mounted. RC gave me something organization to get hold of, I named the corporation and also the first endeavor they might not discover my home, and so I needed to reschedule the visit again, the 2nd period, he explained he named and may not get thru the entrance of the private neighborhood I reside in, I never got a telephone call, therefore again I'd to reset the appt, Every time I reset the appt it had been again many weeks out. While he ultimately found attempt to repair it in July, he arrived and stated he'd to-order the components. The components ultimately arrived in 14 days before. It got 2 weeks to obtain the components in. (the finish of Oct) all thru this time around I'd to turn off the fridge and create the ice-melt down to start the ports to permit the cold-air to move. The ports within the fridge were frozen therefore no flow was happening and also the heater to soften the snow didn't function evoking the food to thaw out. I approached RC, told them the issue nonetheless continues and that I experience in most equity I ought to get a brand new Fridge, being one endeavor was designed to repair it, and it nevertheless doesn't function. They'd 2 choices for me to select from, 1) have another service-man emerge again and attempt to repair it, again or they'd provide me a different one but really wants to cost me A - 30% restocking charge. I dont believe is reasonable in my experience the customer. Used to do not split this fridge, It's not worked right because the evening I purchased, I purchased it from RC Wiley and that I feel they ought to substitute it free of charge in my experience, particularly being I've a guarantee. Can somebody please enable me within this scenario. Personally I think that RC Wiley is moving the dollar with this, plus they don't worry about the very fact of me dropping food and all of the tension and trouble this has caused me. Plus they possess the nerve to wish to cost me A - 30% restocking charge. Today Thanksgiving is about the part and that I still dont possess a Fridge the fridge works precisely, and of course once the ports clog-up the heat within the Fridge also doenst work properly and that I dropped dairy and milk product aswell. Please Assist me.

Company: RC Willey
Country: USA

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