Brentwood shoe & luggage repair
Ruined my purse and shoe

I had previously used this business to repair a purse and the results were satisfying. Enough so that I decided to take some additional things to the shop. This time I had two purses and possibly an Ugg boot.

I was unsure if they could fix the Ugg boot but thought it was worth asking. The lady assured me that she could fix the minute hole near the toe with no problem, "they had fixed those before".

The business is always very full and I knew it would be two weeks before I received my things back. Three weeks later I had to call about the things and they told me the purses and boot were done. When I went to pick up my things the manager was rude and basically shoved my things back to me.

I got to my car and was appalled by what I saw. They performed a sloppy top stitch on one of my purses when an under stitch is used all throughout the purse. It looks like a child stitched it. [continued below]...

Company: Brentwood shoe & luggage repair
Country: USA
State: Missouri
City: St. Louis
Address: 2314 south brentwood blvd
Phone: 3149689282

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